I have an issue of trying to recover an old account that I forgot the password to when...

GetHuman-stumster's customer service issue with Yahoo from October 2018

60226 similar
0 following
Help with my Yahoo issue
First: share to improve GetHuman-stumster's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-stumster's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-stumster will want to follow the link below to head to their help center. We will check on GetHuman-stumster later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-stumster may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman-stumster's own words
I have an issue of trying to recover an old account that I forgot the password to when i upgraded my phone. I have been trying to remember the password but it has slipped my memory. I know the old phone number I had as a back up but that number has changed and I want to be able to access my old pictures that were saved on that account . My old account is *****@***.com. the old number I used for the account recovery was **********
GetHuman-stumster did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman-stumster fixed the problem
We are waiting for GetHuman-stumster to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Yahoo email you?
This email address isn't valid
Follow this issue
See how GetHuman-stumster fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-stumster
Oct 17th, 2018 - 3 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 4 customers so far
Similar issue to 60226 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-stumster started working on this issue
Oct 17th, 2018 8:11pm