Tried to login to email acct. at yahoo mail*password is not recognized. I get a redire...

GetHuman1365218's customer service issue with Yahoo from October 2018

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Before contacting them, items GetHuman1365218 may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman1365218's own words
Tried to login to email acct. at yahoo mail*password is not recognized. I get a redirect to what claims to be an ATT site, that offers to reset my info. Pfishing? Don't know, don't want to risk it. This is a business, I need to have access to my email as part of my shipping printing business. I will not change address, too much trouble. Please correct soonest or tell us that the ATT thing is legit.*Thank you. Long time Yahoo user
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Customer service issue
Reported by GetHuman1365218
Oct 17th, 2018 - 3 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 2 customers so far
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GetHuman1365218 started working on this issue
Oct 17th, 2018 6:47pm