My Instagram account was hacked and now when I try to log in, they ask me to access a s...

GetHuman1364823's customer service issue with Yahoo from October 2018

2 views
 | 
60188 similar
 | 
0 following
Help with my Yahoo issue
First: share to improve GetHuman1364823's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1364823's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1364823 will want to follow the link below to head to their help center. We will check on GetHuman1364823 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1364823 may need:
Email on Account, Username, Password, and Name of Account Holder
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman1364823's own words
My Instagram account was hacked and now when I try to log in, they ask me to access a special code on my phone or email connected to the account, the phone connected to the account is not in use anymore and the email connected to the account is *****@***.com it is my old email which i forgot my password to, yahoo asks me to verify a phone number but i have no access to that number as well since i changed phones, please help me, thank you so much
GetHuman1364823 did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman1364823 fixed the problem
We are waiting for GetHuman1364823 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Yahoo email you?
This email address isn't valid
Follow this issue
See how GetHuman1364823 fixes it.
This email address isn't valid

Yahoo

Customer service issue
Reported by GetHuman1364823
Oct 17th, 2018 - a mon ago
I have an issue with Yahoo too
Not resolved
Seen by 2 customers so far
Similar issue to 60188 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1364823 started working on this issue
Oct 17th 5:45pm