My account was unable to sign in at the time due to a forgotten security question and l...

GetHuman-nakerdml's customer service issue with Yahoo from October 2018

3 views
 | 
58780 similar
 | 
0 following
Help with my Yahoo issue
How did GetHuman-nakerdml do it?
Waiting to hear how GetHuman-nakerdml fixed the problem to share with other customers.
The issue in GetHuman-nakerdml's own words
My account was unable to sign in at the time due to a forgotten security question and lost my phone so I could not re-open my account. Normally, I still have access to my account, just passwords. Now, for authentication, I can not log in. I still remember the password and I'm sure it's my account. The account I created at a young age so I can not remember the secret question. I can provide ID card or anything related to the account.
GetHuman-nakerdml did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman-nakerdml fixed the problem
We are waiting for GetHuman-nakerdml to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Yahoo email you?
This email address isn't valid
Follow this issue
See how GetHuman-nakerdml fixes it.
This email address isn't valid

Yahoo

Customer service issue
Reported by GetHuman-nakerdml
Oct 12th, 2018 - 5d ago
I have an issue with Yahoo too
Fixed
Seen by 3 customers so far
Similar issue to 58780 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-nakerdml started working on this issue
Oct 12th 11:29pm
GetHuman-nakerdml confirmed the issue is fixed. Hooray!
Oct 18th 1:30am