I bought a new phone and need to log into my email however i forgot my password and did...

GetHuman1333359's customer service issue with Yahoo from October 2018

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What went wrong?
Waiting to see what went wrong with our suggestion for how to get Yahoo help.
Before contacting them, items GetHuman1333359 may need:
Email on Account, Username, Password, and Name of Account Holder
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman1333359's own words
I bought a new phone and need to log into my email however i forgot my password and did not update my phone number in order to get a reset code through text. I need help asap
GetHuman1333359 did not yet indicate what Yahoo should do to make this right.
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Yahoo

Customer service issue
Reported by GetHuman1333359
Oct 12th, 2018 - 2 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 2 customers so far
Similar issue to 58651 others
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Timeline
GetHuman1333359 started working on this issue
Oct 12th 5:08pm