I think my account has been hacked.*My password no longer works. I've tried just creati...

GetHuman-ensunsal's customer service issue with Yahoo from October 2018

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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-ensunsal's own words
I think my account has been hacked.*My password no longer works. I've tried just creating a new password but when I click on the forgot password button the site says UH-OH! we cant log you on right now. I've also tried to use the account recovery but my account is so (over * years) old I no longer own the phone or alternate email address I set the account up with. Really at a loss here. My account name is *****@***.com
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Yahoo

Customer service issue
Reported by GetHuman-ensunsal
Oct 11th, 2018 - a mon ago
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GetHuman-ensunsal started working on this issue
Oct 11th 7:46pm