Lost my Yahoo account years ago (*****@***.com). I somehow managed to recover the accou...

GetHuman-hughesha's customer service issue with Yahoo from October 2018

Help with my Yahoo issue
The issue in GetHuman-hughesha's own words
Lost my Yahoo account years ago (*****@***.com). I somehow managed to recover the account and because the password was stored by google chrome. But I'm unable to log in because I've forgotten the answer for the First Security Question required to verify that I am the legitimate owner of the account.**I've tried several times over the years to get my account back but to no avail. More recently, however, I have tried again but after skipping the first question I was confronted with another, something that hadn't actually happened before. (What Is Your Internet Name?)**I was excited at first and actually picked the wrong answers but it was already too late. I had picked wrongly too many times and I'm assuming my account was locked for ** hours. I'm pretty sure I remember the correct answer for the second question now. Is there any way we can lift the lockout so that I might answer it correctly and finally access my account.**The account itself contains purchase confirmation for a Guild Wars * Account that was hacked around about the same time I lost my Ymail account.
GetHuman-hughesha did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman-hughesha fixed the problem
We are waiting for GetHuman-hughesha to fix the problem and share the solution with the rest of us customers.
Please help with my Yahoo issue
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Yahoo email you?
This email address isn't valid

Yahoo

Customer service issue
Reported by GetHuman-hughesha
Oct 11th, 2018 - a mon ago
I have an issue with Yahoo too
Fixed
Seen by 2 customers so far
Similar issue to 58424 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-hughesha started working on this issue
Oct 11th 7:37pm
GetHuman-hughesha indicated the issue is not fixed yet.
Oct 11th 7:44pm