Lost my Yahoo account years ago (*****@***.com). I somehow managed to recover the accou...

GetHuman-hughesha's customer service issue with Yahoo from October 2018

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The issue in GetHuman-hughesha's own words
Lost my Yahoo account years ago (*****@***.com). I somehow managed to recover the account and because the password was stored by google chrome. But I'm unable to log in because I've forgotten the answer for the First Security Question required to verify that I am the legitimate owner of the account.**I've tried several times over the years to get my account back but to no avail. More recently, however, I have tried again but after skipping the first question I was confronted with another, something that hadn't actually happened before. (What Is Your Internet Name?)**I was excited at first and actually picked the wrong answers but it was already too late. I had picked wrongly too many times and I'm assuming my account was locked for ** hours. I'm pretty sure I remember the correct answer for the second question now. Is there any way we can lift the lockout so that I might answer it correctly and finally access my account.**The account itself contains purchase confirmation for a Guild Wars * Account that was hacked around about the same time I lost my Ymail account.

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Customer service issue
Reported by GetHuman-hughesha
Oct 11th, 2018 - 3 years ago
Seen by 2 customers so far
Similar issue to 58424 others
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GetHuman-hughesha started working on this issue
Oct 11th, 2018 7:37pm
GetHuman-hughesha indicated the issue is not fixed yet.
Oct 11th, 2018 7:44pm

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