I got new phone and number and lost EVERYTHING, access to my emails. I am Chris Forsyt...
GetHuman-sunsurfi's customer service issue with Yahoo from October 2018
Help with my Yahoo issue
First: share to improve GetHuman-sunsurfi's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sunsurfi's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sunsurfi will want to follow the link below to head to their help center. We will check on GetHuman-sunsurfi later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-sunsurfi may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman-sunsurfi's own words
I got new phone and number and lost EVERYTHING, access to my emails. I am Chris Forsyth (I call myself JC Forsyth), Geelong Victoria Australia. Old phone number was *********. My dob is January *, ****. My yahoo is *****@***.com and my alternate email was *****@***.com which I also have lost access to as my old phone was signed in all the time. The recovery to my Hotmail was my phone number which now is disconnected once I lost that phone I had to disconnect it. Recovery to this yahoo was my Hotmail. See my dilemma. I promise I am me and no one else is trying to gain access to my email. Help me please. I'll give you a new email to contact me at on yahoo. I need to get back into my *****@***.com though as it has my important contacts and things of interest to only me. No one else would want my email. I promise I am ME Christopher James Forsyth. Please please email me a verification code to my new email to get in to my real email. Please for once just trust I am not a hacker or fake person.
GetHuman-sunsurfi did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman-sunsurfi fixed the problem
We are waiting for GetHuman-sunsurfi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.