hello, my name is Andrei George Prenciu , and i have a little problem with my acount.*i...

GetHuman-olimpico's customer service issue with Yahoo from October 2018

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The issue in GetHuman-olimpico's own words
i was tryng to swap my old mobile number with the new mobile number , to have acces to my laptop ... hello, my name is Andrei George Prenciu , and i have a little problem with my acount.*i want to change my mobile number for my adress and to put the new number, because the old one i dont used anymore. *when i want to acces my email on my laptop i can't because they ask me about the account key code , and i dont have this code because my sim is blocked.******@***.com is my adress************ this is my old number*and the new one is ************can you help me please ?
this was especially frustrating because my old number is close and i cant change with the new number. i dont want to lose this adrees because is very important for me.
from a email on my adress
more the ** years, i expect to have the same adress , and the problem with the mobile number to be solved
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Customer service issue
Reported by GetHuman-olimpico
Oct 11th, 2018 - 3 mons ago
I have an issue with Yahoo too
Seen by 2 customers so far
Similar issue to 58238 others
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GetHuman-olimpico started working on this issue
Oct 11th, 2018 9:39am
GetHuman-olimpico indicated the issue is not fixed yet.
Oct 11th, 2018 9:41am