I cant access my old yahoo account. It is an old account and the backup email happens t...

GetHuman-anthluca's customer service issue with Yahoo from October 2018

56304 similar
0 following
Help with my Yahoo issue
First: share to improve GetHuman-anthluca's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-anthluca's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-anthluca will want to follow the link below to head to their help center. We will check on GetHuman-anthluca later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-anthluca may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman-anthluca's own words
I cant access my old yahoo account. It is an old account and the backup email happens to be a hotmail account which also hasnt been used in over a decade. As a result, that email was deleted by hotmail so I have no other email recovery options
GetHuman-anthluca did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman-anthluca fixed the problem
We are waiting for GetHuman-anthluca to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-anthluca fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-anthluca
Oct 5th, 2018 - a yr ago
I have an issue with Yahoo too
Not resolved
Seen by 8 customers so far
Similar issue to 56304 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-anthluca started working on this issue
Oct 5th, 2018 2:02pm