I was unable to sign my new security agreement because I could not properly access my a...
GetHuman-eeeps's customer service issue with Yahoo from September 2018
Help with my Yahoo issue
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GetHuman-eeeps's next move: go to the Yahoo help center.
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Before contacting them, items GetHuman-eeeps may need:
Email on Account, Username, Password, and Name of Account Holder
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-eeeps's own words
I was unable to sign my new security agreement because I could not properly access my account. When I called two customer service numbers (third parties I’m told) about the issue, I was informed my account had been hacked. I was instructed to contact a private security company by a representative at one number and to buy a google play card and wait for instructions by another. Both approaches seem dubious.
GetHuman-eeeps did not yet indicate what Yahoo should do to make this right.
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