I was unable to sign my new security agreement because I could not properly access my a...

GetHuman-eeeps's customer service issue with Yahoo from September 2018

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GetHuman-eeeps's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-eeeps will want to follow the link below to head to their help center. We will check on GetHuman-eeeps later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-eeeps may need:
Email on Account, Username, Password, and Name of Account Holder
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-eeeps's own words
I was unable to sign my new security agreement because I could not properly access my account. When I called two customer service numbers (third parties I’m told) about the issue, I was informed my account had been hacked. I was instructed to contact a private security company by a representative at one number and to buy a google play card and wait for instructions by another. Both approaches seem dubious.
GetHuman-eeeps did not yet indicate what Yahoo should do to make this right.
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Yahoo

Customer service issue
Reported by GetHuman-eeeps
Sep 28th, 2018 - 25d ago
I have an issue with Yahoo too
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Timeline
GetHuman-eeeps started working on this issue
Sep 28th 12:35am