I’ve got a email account with yourself and I can’t access it my phone broke and it won...

GetHuman1203784's customer service issue with Yahoo from September 2018

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Help with my Yahoo issue
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GetHuman1203784's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1203784 will want to follow the link below to head to their help center. We will check on GetHuman1203784 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1203784 may need:
Email on Account, Username, Password, and Name of Account Holder
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman1203784's own words
I’ve got a email account with yourself and I can’t access it my phone broke and it won’t let me access it on any other device it says incorrect password but it’s been that long now I can’t remember if password is correct it won’t let me change password either cause it’s sending me a email to same email address but their is photos in my emails that I need to recover I can give you all information to prove I am who I say I am I need to get into that account
GetHuman1203784 did not yet indicate what Yahoo should do to make this right.
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Yahoo

Customer service issue
Reported by GetHuman1203784
Sep 25th, 2018 - 2 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 1 customer so far
Similar issue to 53450 others
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Timeline
GetHuman1203784 started working on this issue
Sep 25th 9:40pm