Need to reset my recovery phone number and recovery e-mail for my account. Since I don...

GetHuman-ramnyc's customer service issue with Yahoo from September 2018

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The issue in GetHuman-ramnyc's own words
Need to reset my recovery phone number and recovery e-mail for my account. Since I don't have access to my old recovery phone number or old recovey e-mail the system won'r allow me to proceed. My e-mail address for the account in question is ***@yahoo. The ONLY other option I was given was to subscribe to the premium service for $*.** a month. I don't feel i should have to pay for something I should be able to resolve for free online. Thank you for your attention to this matter.**Regards,*Ricardo Morales
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Customer service issue
Reported by GetHuman-ramnyc
Sep 25th, 2018 - 4 mons ago
I have an issue with Yahoo too
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Seen by 5 customers so far
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Items needed
Email on Account
Name of Account Holder
GetHuman-ramnyc started working on this issue
Sep 25th, 2018 4:54am