I can't access my Yahoo mail, got new device and dont have old one to get account key

GetHuman-katiglen's customer service issue with Yahoo from October 2018

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Before contacting them, items GetHuman-katiglen may need:
Email on Account, Username, Password, and Name of Account Holder
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-katiglen's own words
The problem: I can't access my Yahoo mail, got new device and dont have old one to get account key
GetHuman-katiglen did not yet indicate what Yahoo should do to make this right.
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Yahoo

Customer service issue
Reported by GetHuman-katiglen
Oct 10th, 2018 - a yr ago
I have an issue with Yahoo too
Not resolved
Seen by 12 customers so far
Similar issue to 58036 others
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Timeline
GetHuman-katiglen started working on this issue
Oct 10th, 2018 5:52pm