My phone was stolen and the yahoo account key was turned on. The yahoo sign up didn't allow me to type the password instead it only wants the code that was on the phone that was steal from me.

GetHuman-zyberspe's customer service issue with Yahoo from September 2018

Help with my Yahoo issue
The issue in GetHuman-zyberspe's own words
email yahoo but didn't respond ... My phone was stolen last september **, **** and I cannot retrieve my yahoo account because it only wants to type the verification code which was in the phone. It didn't allow me to enter my password.**Can yahoo please disable my account key to allow me to type my password
What if the person steal my phone will have an access to my account
disable the yahoo account key
Im a yahoo user since high school
no other options
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Customer service issue
Reported by GetHuman-zyberspe
Sep 21st, 2018 - 6 mons ago
I have an issue with Yahoo too
Fixed
Seen by 5 customers so far
Similar issue to 52581 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-zyberspe started working on this issue
Sep 21st, 2018 9:02am
GetHuman-zyberspe indicated the issue is not fixed yet.
Sep 22nd, 2018 11:57am
GetHuman-zyberspe indicated the issue is not fixed yet.
Sep 22nd, 2018 12:22pm
GetHuman-zyberspe indicated the issue is not fixed yet.
Sep 22nd, 2018 12:28pm