Please help. I my son passed away in April **** and I have been trying to retrieve his...
GetHuman1173877's customer service issue with Yahoo from September 2018
Help with my Yahoo issue
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Email on Account, Username, Password, and Name of Account Holder
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Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman1173877's own words
Please help. I my son passed away in April **** and I have been trying to retrieve his info from his yahoo account. I have all of the documentation to prove this to be true. All I am asking is for the direction I need to take in order to gain access to his account. I have tried to reset the password but it sends a text to my son's cell phone which was deactivated well before I had the chance to access his yahoo account. Any help will be greatly appreciated and help to heal our saddened hearts. Thank you.*Jim and Nancy Beissel
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