Hi my name is Jonathan Hutton I've been trying to get in my yahoo account for a few yea...

GetHuman-jonjonsr's customer service issue with Yahoo from September 2018

Help with my Yahoo issue
The issue in GetHuman-jonjonsr's own words
Recover my account J*****@***.com ... Hi my name is Jonathan Hutton I've been trying to get in my yahoo account for a few years now. The phone I had all my information on was destroyed from falling in water. I wasn't able to recover phone numbers, pictures, music and videos. I don't remember my password tomy account. My recovery number was my old number on the phone that was destroyed in water. I don't have access to that number or phone after it was destroyed. I don't know my password please help me i forgot my password and my recovery number is my old number i dont have access too. i need to recover long time friends phone numbers and emails. My account ive been trying to get in but i dont remember my password to J*****@***.com please help me
I've tried for years I'm over frustrated I need help to ge my account I've tried everything every step everything please help me
I just want to get back in my account to recover all my contact info pictures and etc
I've had my yahoo account for a very long time and that was one of my first account of not the first. I named my account J*****@***.com after my grandad who name is James and who passed away in ****. I've never had a issue with yahoo until my phone was destroyed in water and I haven't been able to get back on since
I've tried literally everything for years no luck please help me
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Yahoo

Customer service issue
Reported by GetHuman-jonjonsr
Sep 18th, 2018 - 6 mons ago
I have an issue with Yahoo too
Fixed
Seen by 7 customers so far
Similar issue to 52068 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-jonjonsr started working on this issue
Sep 18th, 2018 6:35pm
GetHuman-jonjonsr indicated the issue is not fixed yet.
Sep 21st, 2018 4:58am