On ********, *-** pm my *****@***.com e-mail account received strange e-mail from...

GetHuman-bobcart's customer service issue with Yahoo from September 2018

2 views | 49501 similar | 0 following
Help with my Yahoo issue
First: share to improve GetHuman-bobcart's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bobcart's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bobcart will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-bobcart can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-bobcart may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman-bobcart's own words
On ********, *-** pm my *****@***.com e-mail account received strange e-mail from "*****@***.com" claiming "Yahoo accounts" received on **********, **-** pm my request to close my account *****@***.com, and are going to close it in * hour upon opening the message. *I immediately pushed "reply" and responded on ******, *-** pm (my response went to "*****@***.com") with denial of such a request, and asked to keep my account. However on ******, *-** pm came e-mail from Yahoo!Mail, address *****@***.com stating my request on ******, *-** pm to close my account from Yahoo server is approved and would be close after * hour of opening the message, or I should reply to *BR*BR*. After I pushed "reply", the address "*****@***.com opened, to which I repeated I didn't request to close account, it's a mistake and I want my account to function further.*Please protect my account from what looks like some prank by hackers! I have my account *****@***.com for two years, and my e-mails would be lost!*Thank you. *****@***.com

GetHuman-bobcart did not yet indicate what Yahoo should do to make this right.

How GetHuman-bobcart fixed the problem

We are waiting for GetHuman-bobcart to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bobcart fixes it.
This email address isn't valid

Yahoo

Customer service issue
Reported by GetHuman-bobcart
Sep 7th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 49501 others
0 customers following this

Timeline

GetHuman-bobcart started working on this issue
Sep 7th, 2018 3:37am

Moving? We Make It Easy.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians