My phone is inoperable, and I can not access an account key via phone, because it is ou...

GetHuman-carlaco's customer service issue with Yahoo from August 2018

Help with my Yahoo issue
The issue in GetHuman-carlaco's own words
My phone is inoperable, and I can not access an account key via phone, because it is out. I need a way to access my email without using an account key. I would like to use my own password. I have followed your online instructions to deactivate the account key but it kicks me back to the sign in page with no access to obtaining an account key. Please assist, the only way I can get my phone repaired is by receiving a security code via my email .Thanks
GetHuman-carlaco did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman-carlaco fixed the problem
We are waiting for GetHuman-carlaco to fix the problem and share the solution with the rest of us customers.
Please help with my Yahoo issue
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Yahoo email you?
This email address isn't valid

Yahoo

Customer service issue
Reported by GetHuman-carlaco
Aug 28th, 2018 - 4 mons ago
I have an issue with Yahoo too
Fixed
Seen by 2 customers so far
Similar issue to 47355 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-carlaco started working on this issue
Aug 28th 2:58pm
GetHuman-carlaco indicated the issue is not fixed yet.
Aug 28th 2:58pm