I am trying to gain access to my yahoo mail account. However, my phone is inoperable an...

GetHuman-carlaco's customer service issue with Yahoo from August 2018

Help with my Yahoo issue
The issue in GetHuman-carlaco's own words
I am trying to gain access to my yahoo mail account. However, my phone is inoperable and the only way I can receive a code is through account key, but again no access to phone. *I need to be able to deactivate my account key and sign in with a p***word. This is a urgent matter, my phone is out and the only way I can receive a pass code is through my yahoo.email. Can I also please remove the pass code that is affiliated with my phone? I would to use my own password to access my yahoo account. Thanks***I trust that Yahoo will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-carlaco
Aug 28th, 2018 - 4 mons ago
I have an issue with Yahoo too
Fixed
Seen by 1 customer so far
Similar issue to 47321 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-carlaco started working on this issue
Aug 28th 1:47pm
GetHuman-carlaco indicated the issue is not fixed yet.
Aug 28th 2:53pm