Help!!! Yahoo email stuck in Basic-must return to Classic, full- featured version, for quality of life

GetHuman-kcaquar's customer service issue with Yahoo from August 2018

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Help with my Yahoo issue
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The issue in GetHuman-kcaquar's own words
I am just trying to return my email account to the normal, gentler, more reasonable level of service and functionality to which I had become accustomed over these long years. ... To: gethuman*Re: finding a Yahoo staff member to fix my stuck account setting**My Yahoo account is stuck in Basic and there is no way for me to return to Classic: the full- featured version. Someone called "john*silver " resolved this issue for another frustrated yahoo account holder -as detailed in the following: **“*john*silver*Official 'Hoo Staff***-**-*******:** AM*Re: How To Restore Full Featured Basic Mail*@sylviesylvie*I've manually set your account*for Full Featured. Please check again.*Thanks!”*…………………*@sylviesylvie also wrote previously:**“... This specific problem has already been solved by a Yahoo rep. You CANNOT solve it on the user end. Please see the "accepted solution" here:**https:***t**Features-and-settings*How-To-Restore-Full-Featured-Basic-Mail*td-p******…”*…………………*Please help as this setting cripples active emailing & the background makes me want to vomit. I am beyond frustrated -angry after so many months of enduring this suffering while wasting eons of time attempting to email properly and cure this affliction myself.**Appreciate your help so very much.*Thanks to Everyone.
This is especially frustrating because I am virtually unable to email which is my main form of written communication.Ten years ago Yahoo email was easy and fun. For months now I have been imprisoned in Basic's unpleasantly hideous backdrop which is especially difficult to stomach. From depressing horrible backgrounds to impossible to locate tools, Basic should be outlawed.Why are there so many more options but so few choices ?
Yahoo, please make this right by returning my email from Basic to the Classic: Full- Featured version. Please also penalize the people impersonating you with bogus phone numbers out there.
I have been a customer for many many years --since the ****'s.
For many, many months I have been researching & attempting, yet been unable to fix or use my email properly. I trust that you can imagine the impact of today's discovery that I've been chasing a red herring all along. In addition to costing time, being unable to use my email efficiently has also cost money, as I have been unable to respond appropriately and efficiently to business as well as personal matters.
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Yahoo Classic email: full -featured version
Customer service issue
Reported by GetHuman-kcaquar
Aug 27th, 2018 - 3 years ago
Seen by 10 customers so far
Similar issue to 47143 others
0 customers following this
Items needed
Email on Account
Name of Account Holder


GetHuman-kcaquar started working on this issue
Aug 27th, 2018 6:45pm
GetHuman-kcaquar indicated the issue is not fixed yet.
Aug 29th, 2018 9:23pm
GetHuman-kcaquar indicated the issue is not fixed yet.
Aug 29th, 2018 9:24pm
GetHuman-kcaquar indicated the issue is not fixed yet.
Aug 29th, 2018 9:25pm
GetHuman-kcaquar indicated the issue is not fixed yet.
Aug 29th, 2018 9:25pm