i no longer have access to my old phone that has the recovery number, i know my email a...

GetHuman-toddjleg's customer service issue with Yahoo from August 2018

Help with my Yahoo issue
The issue in GetHuman-toddjleg's own words
i no longer have access to my old phone that has the recovery number, i know my email and password but i have not been able to sign in since the update to yahoo's policy, please change the number associated with the account *****@***.com to ***-***-**** or add my current email *****@***.com so that i can recover my account and log into my fafsa, without access to this email i cannot recieve the financial aid that i need to continue on with life, thank you very much, it is greatly appreciated!
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Yahoo

Customer service issue
Reported by GetHuman-toddjleg
Aug 24th, 2018 - 4 mons ago
I have an issue with Yahoo too
Fixed
Seen by 8 customers so far
Similar issue to 46212 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-toddjleg started working on this issue
Aug 24th 12:23am
GetHuman-toddjleg indicated the issue is not fixed yet.
Aug 24th 2:24am
GetHuman-toddjleg indicated the issue is not fixed yet.
Aug 25th 2:19am
GetHuman-toddjleg indicated the issue is not fixed yet.
Aug 25th 2:21am
GetHuman-toddjleg indicated the issue is not fixed yet.
Aug 27th 5:45am
GetHuman-toddjleg indicated the issue is not fixed yet.
Aug 27th 5:45am
GetHuman-toddjleg indicated the issue is not fixed yet.
Aug 27th 11:14pm