I had lost my phone and I know have a new phone number and tried to open my Yahoo email...

GetHuman1028138's customer service issue with Yahoo from August 2018

Help with my Yahoo issue
The issue in GetHuman1028138's own words
I had lost my phone and I know have a new phone number and tried to open my Yahoo email account that I haven't used for several months. Yahoo asked for phone number to recover my email account and it asked for my old phone number to verification recovery. I no longer have access to the old phone number. I thought it would ask for secret questions to recover but no way.*I really have important information that I need access too. Please help!!!
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Yahoo

Customer service issue
Reported by GetHuman1028138
Aug 23rd, 2018 - 4 mons ago
I have an issue with Yahoo too
Fixed
Seen by 11 customers so far
Similar issue to 46090 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman1028138 started working on this issue
Aug 23rd 5:27pm
GetHuman1028138 indicated the issue is not fixed yet.
Aug 23rd 8:23pm
GetHuman1028138 indicated the issue is not fixed yet.
Aug 26th 7:43pm