No my issue is not resolved!!!

GetHuman-sonaysma's customer service issue with Yahoo from August 2018

Help with my Yahoo issue
The issue in GetHuman-sonaysma's own words
trying to get password back?????? ... I have a yahoo account for so long ago and was still in use till I got sick! Does yahoo do anything beside give you a run around with a stupid menu and lock folks account out??? I want back in my account as surgery was serious and my account was unattented during my recovery and could not rem. my password. Went through all the riff raff and tired of this question and that! My recovery account is Sonaysmawhawha@ suddenlink.net since yahoo can not send me a key code to my G-mail account , tired of trying! I want my account back, tired of going back and forth with e-mails to recover key code and NOT GET ONE!! I donot wish to make another yahoo account as other companies work with you by PHONE!! or a agent! My home phone is ***-***-****.. as all has changed and YAHOO doesn't seem to address that issue neither!! Please send me key code or contact me at Suddenlink.net so I can change my password?? tired of trying with YAHOO. Very disappointed! Had *****@***.com for more than ** yrs?? Please address this issue as your menu does not work!! I have tried all of them! Not fair as this is my prayer list and fighting cancer!!! I am ** yrs old now. A OLD coustmer .. how ever u spell it! I read at top of page how yahoo is faster and better out come??
I don't check other e-mail every day maybe once a week????
I want new pass word sent to my Suddenlink e-mail.... not going back through your crazy menu to retrieve a password... so just send me anything and then will get in and change myself!!! and let it be good until I able to get to Suddenlink!!!!
my problem is I was to loyal with yahoo???? lets see how loyal you are to the customers???
have tried all your options and will not try any more... hope yall happy??? now make me happy!
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Customer service issue
Reported by GetHuman-sonaysma
Aug 23rd, 2018 - 4 mons ago
I have an issue with Yahoo too
Fixed
Seen by 4 customers so far
Similar issue to 46077 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-sonaysma started working on this issue
Aug 23rd 4:46pm
GetHuman-sonaysma indicated the issue is not fixed yet.
Aug 28th 9:45pm
GetHuman-sonaysma indicated the issue is not fixed yet.
Aug 28th 9:53pm