I'm trying to help my mom recover her yahoo email account that she has forgotten the pa...

GetHuman-dsango's customer service issue with Yahoo from August 2018

Help with my Yahoo issue
The issue in GetHuman-dsango's own words
I'm trying to help my mom recover her yahoo email account that she has forgotten the password on, also we have tried to recover the email through online but she has also forgotten the email password that was used to recover the yahoo email account and the telephone number she had to provide as a source to recover the yahoo email account as well. We have called the yahoo technician phone number but that was no longer in service.
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Yahoo

Customer service issue
Reported by GetHuman-dsango
Aug 22nd, 2018 - a mon ago
I have an issue with Yahoo too
Fixed
Seen by 4 customers so far
Similar issue to 45498 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-dsango started working on this issue
Aug 22nd 2:48am
GetHuman-dsango indicated the issue is not fixed yet.
Aug 22nd 4:10am
GetHuman-dsango indicated the issue is not fixed yet.
Aug 22nd 4:13am