On August ** (about * PM) I was attempting to purge mail from one of my folders and som...

GetHuman-geiserob's customer service issue with Yahoo from August 2018

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The issue in GetHuman-geiserob's own words
On August ** (about * PM) I was attempting to purge mail from one of my folders and somehow purged all of the mail from another (* Operation Crock). The pop-up that normally provides the "Undo" option was gone much too quickly before I was able to identify what had happened. I submitted a help request and received an email assigning incident ********* to my case. A subsequent email briefly indicated that my emails would be restored within * hours. I checked the following morning and found that the "* Operation Crock" folder was still empty.**At that point, I again checked my "Trash" folder and found only * emails dating from ****** to ******* that were a small part of the total deleted from the "* Operation Crock" folder. No sign of the remainder.**I transferred those * back to the correct file and emptied the trash at that point. *I subsequently have submitted two requests for help and each time was assigned the same incident number as above. Still no response and am unable to find a phone number to call.
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Yahoo

Customer service issue
Reported by GetHuman-geiserob
Aug 15th, 2018 - a yr ago
I have an issue with Yahoo too
Fixed
Seen by 4 customers so far
Similar issue to 43800 others
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Timeline
GetHuman-geiserob started working on this issue
Aug 15th, 2018 3:01pm
GetHuman-geiserob indicated the issue is not fixed yet.
Aug 15th, 2018 3:03pm
GetHuman-geiserob indicated the issue is not fixed yet.
Aug 16th, 2018 5:31pm
GetHuman-geiserob confirmed the issue is fixed. Hooray!
Aug 18th, 2018 4:19pm