I can't login into my facebook account! I've had the same facebook for ** years I have...

GetHuman985299's customer service issue with Yahoo from August 2018

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The issue in GetHuman985299's own words
I can't login into my facebook account! I've had the same facebook for ** years I have lots of memmorys and pictures please help! I use a old yahoo account its *****@***.com the other day I went to type my password in and log into my facebook and I tried bumerous times and it still was my letting me so I tried a password change but since my yahoo account was so old I didn't remember. That password! So I tried changing that password I got it changed the yahoo password that is! But it was like a brand new account not thinking anything I then tried changing my password for my face book account and I had them send it to yahoo account but it wouldn't send a new confirmation code or anything for that matter!
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Yahoo

Customer service issue
Reported by GetHuman985299
Aug 13th, 2018 - a yr ago
I have an issue with Yahoo too
Fixed
Seen by 3 customers so far
Similar issue to 43177 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman985299 started working on this issue
Aug 13th, 2018 2:27pm
GetHuman985299 indicated the issue is not fixed yet.
Aug 13th, 2018 10:45pm