It says the password I'm trying to enter is incorrect my email address is madhouse...

GetHuman984171's customer service issue with Yahoo from August 2018

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Before contacting them, items GetHuman984171 may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman984171's own words
It says the password I'm trying to enter is incorrect my email address is madhouse***@.com a phone number linked to the account is *** ***-**** and I no longer have access to that phone or the number my backup email address and phone number was my mother's who recently passed away can you please help me correct this problem my current phone number to contact me at ***-***-**** or a temporary email address to contact me at is *****@***.com please if you have any questions or concerns do not hesitate to contact me would love to be able to get into my Yahoo account ASAP if you can help please
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Yahoo

Customer service issue
Reported by GetHuman984171
Aug 13th, 2018 - a yr ago
I have an issue with Yahoo too
Not resolved
Seen by 2 customers so far
Similar issue to 43053 others
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Timeline
GetHuman984171 started working on this issue
Aug 13th, 2018 4:34am