Yahoo refused to help me fix the problem. Their reset password procedure does not work.

GetHuman-richhs's customer service issue with Yahoo from August 2018

Help with my Yahoo issue
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-richhs's own words
Access my email account on my laptop. ... I can access my email on my tablet and cell phone but not on my laptop. Using the access code sent to my cell phone doesn't work. Please advise.
I follow their instructions.
There needs to be some customer service .
For several years.
Everything. The customer comment about forgot your password is a waste of our time. I have been through that routine several times.
I have an issue with Yahoo too
How GetHuman-richhs fixed the problem
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Customer service issue
Reported by GetHuman-richhs
Aug 11th, 2018 - 7 mons ago
I have an issue with Yahoo too
Fixed
Seen by 9 customers so far
Similar issue to 42700 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-richhs started working on this issue
Aug 11th, 2018 10:41pm
GetHuman-richhs indicated the issue is not fixed yet.
Aug 13th, 2018 3:57am
GetHuman-richhs indicated the issue is not fixed yet.
Aug 13th, 2018 4:05am
GetHuman-richhs indicated the issue is not fixed yet.
Aug 13th, 2018 4:05am
GetHuman-richhs indicated the issue is not fixed yet.
Aug 13th, 2018 4:05am
GetHuman-richhs indicated the issue is not fixed yet.
Aug 14th, 2018 11:57pm
GetHuman-richhs indicated the issue is not fixed yet.
Aug 15th, 2018 12:59am