I have an old yahoo account, under the name of *****@***.com. I haven't accessed it in...

GetHuman-iriciucv's customer service issue with Yahoo from August 2018

1 view
 | 
42344 similar
 | 
0 following
Help with my Yahoo issue
First: share to improve GetHuman-iriciucv's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Yahoo help.
Before contacting them, items GetHuman-iriciucv may need:
Email on Account, Username, Password, and Name of Account Holder
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-iriciucv's own words
I have an old yahoo account, under the name of *****@***.com. I haven't accessed it in a very long time, and I've changed my laptop in the meantime. When I tried to login these days onto it I've been prompted for a verification code, but the only recovery e-mail address is literally the same address. Is this stupid or what? I believe it is obvious that I cannot access that verification code, but I would appreciate if I could access the account and eventually make the required changes regarding my recovery e-mail address, phone number etc. I would like to mention that I was very young when I made this account and regulations were not so strict at those times. Thank you for understanding!
GetHuman-iriciucv did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman-iriciucv fixed the problem
We are waiting for GetHuman-iriciucv to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Yahoo email you?
This email address isn't valid
Follow this issue
See how GetHuman-iriciucv fixes it.
This email address isn't valid

Yahoo

Customer service issue
Reported by GetHuman-iriciucv
Aug 10th, 2018 - 7 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 1 customer so far
Similar issue to 42344 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-iriciucv started working on this issue
Aug 10th, 2018 5:25pm