Sunday day I was able to sign into my account by Sunday night I was receiving a message...
GetHuman973338's customer service issue with Yahoo from August 2018
Help with my Yahoo issue
GetHuman973338's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman973338 will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman973338 can let us know if they help or not.
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The issue in GetHuman973338's own words
Sunday day I was able to sign into my account by Sunday night I was receiving a message saying enter your yahoo password in your setting. I am trying to get into my current email account, *****@***.com on my cell phone app. When I enter my password a message pops up that says " We want to make sure it is you" and they want to send a verification code to my recovery email but I no longer have access to my recovery email because I don't remember the password since this is a very old email. When I select that option ( I no longer have access to that email) it takes me right by to the same page of selecting that email address, which I can't access. I need help getting into my current account since this is the account I use all the time and have had for over ** years.
GetHuman973338 did not yet indicate what Yahoo should do to make this right.
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