I have recently married and want to change the name on my account - I followed instruct...

GetHuman-beckylef's customer service issue with Yahoo from August 2018

41979 similar
0 following
Help with my Yahoo issue
GetHuman-beckylef's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-beckylef will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-beckylef can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman-beckylef's own words
I have recently married and want to change the name on my account - I followed instructions and my new surname seems to have saved - BUT it hasn't actually changed how emails appear in peoples inboxes...ideally I would have new email address linked to my old one. Why can't I get this to work? *Old surname is Leftley, new surname is Glover. I don't want to set up a new email as so many people*companies have my current address.
GetHuman-beckylef did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman-beckylef fixed the problem
We are waiting for GetHuman-beckylef to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-beckylef fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-beckylef
Aug 9th, 2018 - a yr ago
I have an issue with Yahoo too
Seen by 3 customers so far
Similar issue to 41979 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Name of Account Holder
GetHuman-beckylef started working on this issue
Aug 9th, 2018 3:29pm
GetHuman-beckylef indicated the issue is not fixed yet.
Aug 9th, 2018 5:27pm