I have recently married and want to change the name on my account - I followed instruct...

GetHuman-beckylef's customer service issue with Yahoo from August 2018

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Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman-beckylef's own words
I have recently married and want to change the name on my account - I followed instructions and my new surname seems to have saved - BUT it hasn't actually changed how emails appear in peoples inboxes...ideally I would have new email address linked to my old one. Why can't I get this to work? *Old surname is Leftley, new surname is Glover. I don't want to set up a new email as so many people*companies have my current address.
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Yahoo

Customer service issue
Reported by GetHuman-beckylef
Aug 9th, 2018 - a yr ago
I have an issue with Yahoo too
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Seen by 3 customers so far
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-beckylef started working on this issue
Aug 9th, 2018 3:29pm
GetHuman-beckylef indicated the issue is not fixed yet.
Aug 9th, 2018 5:27pm