I have * yahoo accounts that I haven’t used in forever that are still active but I can...
GetHuman945973's customer service issue with Yahoo from August 2018
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Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman945973's own words
I have * yahoo accounts that I haven’t used in forever that are still active but I can not access and I would like to be able to gain access to these because I have old photos and emails saved in them from my wife who passed away in January! I have all the appropriate information to verify my identity such as birth certificate, drivers licenses, ss card and I know all the information I used in my accounts J just don’t have access to one of the recovery email accounts because it was deleted and the other account is asking me if I have the same phone number I had * years ago which I don’t so I am denied access to that one as well
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