I am trying to get my business listed on yahoo. I only want the free service. You con...

GetHuman-errescue's customer service issue with Yahoo from August 2018

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The issue in GetHuman-errescue's own words
I am trying to get my business listed on yahoo. I only want the free service. You contract with YEXT to perform your reviews of businesses. I have sent them * different documents all clearly showing my husband and I own the business. They keep declining the documentation so that we will purchase their services. This is extortion...I tried calling this company you use to process your listings and I was flat out told that there is NO ONE there to help me and that if I purchase their $*** service then they would help me. I asked if they are in charge of processing the free listings for yahoo and they said only if I pay them $*** would they help me. I am furious at this process. I have asked for someone to call me multiple times from their company to discuss the issue. No one will help me. At this time I am now reaching out to you for help with this matter. My phone number is ***-***-**** (cell). My business name is Emergency Rescue Professionals my office line which goes to my husband is ***-***-****. Please call me on the ***-***-**** to discuss the issue. Thanks so much, Carlie Rice

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Yahoo

Customer service issue
Reported by GetHuman-errescue
Aug 1st, 2018 - 3 years ago
Fixed
Seen by 4 customers so far
Similar issue to 38847 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder

Timeline

GetHuman-errescue started working on this issue
Aug 1st, 2018 3:02pm
GetHuman-errescue indicated the issue is not fixed yet.
Aug 1st, 2018 4:26pm
GetHuman-errescue indicated the issue is not fixed yet.
Aug 2nd, 2018 5:12pm