i'm trying to access an old account that i made when i was a kid around the age of...
GetHuman934412's customer service issue with Yahoo from July 2018
Help with my Yahoo issue
The issue in GetHuman934412's own words
i'm trying to access an old account that i made when i was a kid around the age of **. i'm ** now. i'm trying to access my old Microsoft account which was made with this email. i know the password for my email "*****@***.com" but the email wants to make sure i'm the owner because of suspicious activity, but the only recover option i have is is to another email with yahoo "*****@***.com" i know the password for that account to. but it gives my the same option to make sure its my account. but the recover option is to a email that i don't have. that email was to my mothers account. and she passed away . so i cant get access to her email. the email *****@***.com was my first email, which i was really young, around the age of *. i'm just trying to get into my old account and i don't know what to do now to recover my email
GetHuman934412 did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman934412 fixed the problem
We are waiting for GetHuman934412 to fix the problem and share the solution with the rest of us customers.
Please help with my Yahoo issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.