Good Day. I haven't been able to access my yahoo account in the last year. Anyhow I lef...

GetHuman-keronnil's customer service issue with Yahoo from July 2018

Help with my Yahoo issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-keronnil's own words
Good Day. I haven't been able to access my yahoo account in the last year. Anyhow I left Guyana and I was in Cuba so I couldn't access my yahoo and because I was abroad I lost my cell number so now I can't recover my account and this account is very important to me. I have my Facebook and Instagram linked to it. Also, it's very important to me since I have most of my contacts there. I resorted to GMAIL but I'd really like to get my yahoo account back and I fear that if I don't soon yahoo will remove my account because of its inactivity. I was only offered two recovery methods. * through my cell phone number **** ***-**** .A number which I can no longer access because the network GTT in my country gave it to someone due to my inactivity and secondly they offered me the option of recovering my account through the back up account option but the person that I listed as my back up account no longer uses yahoo and has therefore forgotten their password. So I'm stuck and I really need your help. Why can't I just login with my password like before? Why is that option not being offered to me ? *Sigh. I hope you can resolve my issue. Thank you alot
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Customer service issue
Reported by GetHuman-keronnil
Jul 30th, 2018 - 9 mons ago
I have an issue with Yahoo too
Seen by 6 customers so far
Similar issue to 38016 others
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GetHuman-keronnil started working on this issue
Jul 30th, 2018 4:44pm
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Jul 30th, 2018 4:45pm
GetHuman-keronnil indicated the issue is not fixed yet.
Jul 31st, 2018 1:05am
GetHuman-keronnil indicated the issue is not fixed yet.
Aug 6th, 2018 2:50pm