A few weeks back I couldn’t sign into my yahoo account. I just assumed I had lost my mi...

GetHuman925715's customer service issue with Yahoo from July 2018

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The issue in GetHuman925715's own words
A few weeks back I couldn’t sign into my yahoo account. I just assumed I had lost my mind and forgot my password. This morning my Facebook password was not working. Now I think someone hacked my yahoo and then by doing that was able to hack my Facebook. I’m freaking out. My yahoo has account numbers and a lot of private info. Also I have had it since I was like **yrs old. I don’t know what to do. The email and phone number associated are not mine any more. I can answer security questions. Please help me.
GetHuman925715 did not yet indicate what Yahoo should do to make this right.
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Yahoo

Customer service issue
Reported by GetHuman925715
Jul 28th, 2018 - 10 mons ago
I have an issue with Yahoo too
Fixed
Seen by 4 customers so far
Similar issue to 37319 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman925715 started working on this issue
Jul 28th, 2018 4:01pm
GetHuman925715 indicated the issue is not fixed yet.
Jul 28th, 2018 5:28pm