Following a notification from Yahoo of an attempt to acceed my email account, I quickly...

GetHuman-asoule's customer service issue with Yahoo from July 2018

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The issue in GetHuman-asoule's own words
Following a notification from Yahoo of an attempt to acceed my email account, I quickly changed my password while I was working. At the end of the day I could not connect with the new password I had in head. In addition I found that I forgot the password of the recovery address. I could not with the help online solve my problem despite the time. I sent you a letter last week to yahoo customer service. I asked them to provide me a temporary password in order to access my health record* because, soon I must provide the hospital the annual report on the evolution of my illness. I need a health directory file in my inbox. You will call me back and I will provide the contents of the directories to allow you to identify me as the owner of the account. Thank you in advance for your understanding and your cooperation.
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Yahoo

Customer service issue
Reported by GetHuman-asoule
Jul 28th, 2018 - 10 mons ago
I have an issue with Yahoo too
Fixed
Seen by 3 customers so far
Similar issue to 37262 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-asoule started working on this issue
Jul 28th, 2018 12:51pm
GetHuman-asoule indicated the issue is not fixed yet.
Jul 29th, 2018 1:57pm