My Dad can't get into his email & he needs the things inside. His name is Von Sands & I...

GetHuman-stacsabl's customer service issue with Yahoo from July 2018

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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-stacsabl's own words
My Dad can't get into his email & he needs the things inside. His name is Von Sands & I am his daughter Stacy Sands. His email is *****@***.com & he can't remember any of* his recovery information except for my old email address that is no longer open which was *****@***.com. Please call me at ********** or him at **********. We have been waiting days on end because we keep getting the message oh and we have to wait another ** hours try to get back in this can't go on any longer please get in contact with us asap! You can email my new email address *****@***.com
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Yahoo

Customer service issue
Reported by GetHuman-stacsabl
Jul 28th, 2018 - 10 mons ago
I have an issue with Yahoo too
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Seen by 13 customers so far
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-stacsabl started working on this issue
Jul 28th, 2018 12:11am
GetHuman-stacsabl indicated the issue is not fixed yet.
Jul 28th, 2018 2:48am