I have been in contact with M*****@***.com which my son Collin Burton setup as an Ameri...

GetHuman924161's customer service issue with Yahoo from July 2018

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The issue in GetHuman924161's own words
I have been in contact with M*****@***.com which my son Collin Burton setup as an American. He moved to UK and we used that email still. it was our sole point of contact after his divorce in ****.*In **** the responses suddenly stopped. None of us, family or friends have heard from him since April **** though emails do not bounce.*I did some research and found someone named Ernie was identified with the account for years now. No last name. *I have also searched and found you do not have an email for M*****@***.com.*Can you tell me what the history is for this account? When did Ernie take over and why is it not listed as an existing email address?*Thank you*Brenda Smith*****.***.****
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Yahoo

Customer service issue
Reported by GetHuman924161
Jul 27th, 2018 - 10 mons ago
I have an issue with Yahoo too
Fixed
Seen by 3 customers so far
Similar issue to 37141 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman924161 started working on this issue
Jul 27th, 2018 11:07pm
GetHuman924161 confirmed the issue is fixed. Hooray!
Jul 29th, 2018 4:40am