Hey, i had a yahoo account, It was *****@***.com, my phone number on the account was...

GetHuman-mslillie's customer service issue with Yahoo from July 2018

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The issue in GetHuman-mslillie's own words
Hey, i had a yahoo account, It was *****@***.com, my phone number on the account was ***-***-****. Unfortunately, I had to get a new phone, but I forgot my yahoo mail password. I no longer have access to my old cell. So I made a new email which is *****@***.com, I have very important information in my yahoo account that I need. How can I get my password back to my yahoo account? Do I send a picture of my drivers license to prove that I am the identifier? I would really appreciate it if you guys can help me out. Thanks.
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Yahoo

Customer service issue
Reported by GetHuman-mslillie
Jul 25th, 2018 - 10 mons ago
I have an issue with Yahoo too
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Seen by 6 customers so far
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-mslillie started working on this issue
Jul 25th, 2018 3:52am
GetHuman-mslillie indicated the issue is not fixed yet.
Jul 25th, 2018 5:03am