I cannot log on to my email account. When I try you send an account key to my old mobil...

GetHuman907525's customer service issue with Yahoo from July 2018

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The issue in GetHuman907525's own words
I cannot log on to my email account. When I try you send an account key to my old mobile which I no longer have access to. When I ask to send the key to my email address, *****@***.com, I do not get any communication from you. I want to revert to using a password for my account or using my current apple mobile, ***********, whichever is more convenient. Please contact me urgently as I have been trying to resolve this issue for some time.**Regards,*George
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Yahoo

Customer service issue
Reported by GetHuman907525
Jul 23rd, 2018 - 10 mons ago
I have an issue with Yahoo too
Fixed
Seen by 4 customers so far
Similar issue to 35156 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman907525 started working on this issue
Jul 23rd, 2018 11:34am
GetHuman907525 indicated the issue is not fixed yet.
Jul 23rd, 2018 11:37am
GetHuman907525 indicated the issue is not fixed yet.
Jul 23rd, 2018 4:08pm
GetHuman907525 indicated the issue is not fixed yet.
Jul 26th, 2018 6:21pm