I have had my email account for many many years and I cannot access it through security...

GetHuman-sefergus's customer service issue with Yahoo from July 2018

Help with my Yahoo issue
The issue in GetHuman-sefergus's own words
I have had my email account for many many years and I cannot access it through security questions any longer it wants me to verify through cell text and I don’t have that number any longer I’m really frustrated because now I’m locked out of my Facebook account which has pictures on it that I don’t have hard copies of I’m very frustrated with this the account is *****@***.com
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Yahoo

Customer service issue
Reported by GetHuman-sefergus
Jul 16th, 2018 - 4 mons ago
I have an issue with Yahoo too
Fixed
Seen by 4 customers so far
Similar issue to 32409 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-sefergus started working on this issue
Jul 16th 11:39pm
GetHuman-sefergus shared this issue with friends on Facebook
Jul 16th 11:39pm
GetHuman-sefergus indicated the issue is not fixed yet.
Jul 20th 1:43am
GetHuman-sefergus indicated the issue is not fixed yet.
Jul 20th 2:16am