My wife recently had her credit card accessed and money was taken out of her account on...
GetHuman866301's customer service issue with Yahoo from July 2018
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Before contacting them, items GetHuman866301 may need:
Email on Account, Username, Password, and Name of Account Holder
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman866301's own words
My wife recently had her credit card accessed and money was taken out of her account on USAA. USAA has freezed the accounts and she is unable to access her account without getting into her email to confirm her password. Her phone recently stopped working so we got a phone with a new line since there was a deal on the phone for getting a new line. The issue is we cant access her account from an unfamiliar device. her laptop died a couple months ago so we also cant access it from that. So now we have to wait til ***** till we can access the account and its very frustrating because we cant use the money from her USAA account to pay any bills, because we need to authorize her identity through her email and we cant do that because her line has been changed and her computer is dead. PLEASE HELP
GetHuman866301 did not yet indicate what Yahoo should do to make this right.
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