I still can't open emails in in-box - it just keeps looping but won't open.

GetHuman-nell_hud's customer service issue with Yahoo from July 2018

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The issue in GetHuman-nell_hud's own words
*. I was trying to log into my mail account**. I was trying to look at emails in my in box ... I couldn't get into my Yahoo account. When I googled yahoo help, Yahoo got me in.**However, once in - when I click on files in my in-box, the contents won't open - it just loops and loops, like it's trying to open but doesn't.**Also, now when I try to log in again, I get a message that says "Network connection timed out. Please try again." This has never happened before.**I am not tech savvy so this I don't know what else to do. I also don't know what the Yahoo Community is - just a group of people or is it Yahoo employees. I don't want to sign in to the Yahoo community and have them looking at my personal files.
*. Fix problem of me not being able to log in**. Fix problem of me not seeing content of in-box emails - it just loops and loops and won't open content of email
Tried googling yahoo help but they want me to chat with the yahoo community - who is the yahoo community and can they see emails in my account?
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Yahoo Mail
Customer service issue
Reported by GetHuman-nell_hud
Jul 9th, 2018 - 4 years ago
Fixed
Seen by 13 customers so far
Similar issue to 28755 others
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Items needed
Email on Account
Username
Password
Name of Account Holder

Timeline

GetHuman-nell_hud started working on this issue
Jul 9th, 2018 1:27pm
GetHuman-nell_hud indicated the issue is not fixed yet.
Jul 9th, 2018 2:32pm
GetHuman-nell_hud indicated the issue is not fixed yet.
Jul 9th, 2018 2:33pm
GetHuman-nell_hud indicated the issue is not fixed yet.
Jul 9th, 2018 2:38pm
GetHuman-nell_hud indicated the issue is not fixed yet.
Jul 9th, 2018 2:40pm
GetHuman-nell_hud indicated the issue is not fixed yet.
Jul 9th, 2018 2:43pm
GetHuman-nell_hud indicated the issue is not fixed yet.
Jul 9th, 2018 2:43pm
GetHuman-nell_hud indicated the issue is not fixed yet.
Jul 9th, 2018 2:43pm
GetHuman-nell_hud indicated the issue is not fixed yet.
Jul 9th, 2018 2:43pm
GetHuman-nell_hud indicated the issue is not fixed yet.
Jul 9th, 2018 2:44pm