Inability to access my yahoomail account

GetHuman-edithoko's customer service issue with Yahoo from July 2018

3 views | 28299 similar | 0 following
Help with my Yahoo issue
GetHuman-edithoko's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-edithoko will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-edithoko can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-edithoko's own words
I was trying to log onto my yahoo account. My recovery email address is no longer in use because, I left the organization ... Email address: *****@***.com*Phone No.: ***************Recovery email: *****@***.com*Intended recovery email: *****@***.com*Complains:*I am unable to access my account. My recovery email is no longer in use because, I retired from the bank * years ago. The account key is not being sent to my phone number. Kindly help me recover it so I can reset password and continue usage.
This was especially frustrating because I couldn't receive the key via text message to my number **************
They could make this right by using *****@***.com as my new recovery mail because, I can access the account
Been a customer over ** years
I tried sending a request to their email specialist.
How GetHuman-edithoko fixed the problem

We are waiting for GetHuman-edithoko to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-edithoko fixes it.
This email address isn't valid


Yahoo mail
Customer service issue
Reported by GetHuman-edithoko
Jul 8th, 2018 - 5 years ago
Seen by 3 customers so far
Similar issue to 28299 others
0 customers following this
Items needed
Email on Account
Name of Account Holder


GetHuman-edithoko started working on this issue
Jul 8th, 2018 1:12pm
GetHuman-edithoko indicated the issue is not fixed yet.
Jul 9th, 2018 2:27pm
GetHuman-edithoko indicated the issue is not fixed yet.
Jul 9th, 2018 2:33pm

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies