I desperately NEED access to *****@***.com! This is my email address, i had only a phone number as a backup apparently, even though i thought it was linked to my gmail account, *****@***.com. there MUST be a way for me to prove that this is my email, either via security question or naming contents within. PLEASE I need very important work related documents from this email account. Please please please help me.

GetHuman-jessesee's customer service issue with Yahoo from July 2018

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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-jessesee's own words
Access an older account. ... I am attempting to access my yahoo account because there are SEVERAL work related forms that I no longer have copies of, and exist ONLY in said yahoo mail account. The problem is that I have upgraded my phone and received a new number since my last attempt to log into this account, and the ONLY way that the website seems to allow access to my account, is by sending a text to a number that no longer exists.. Simply put, there MUST be some other way to verify that this is indeed MY account, so that I may retrieve the information that I require to finish my work, and also update my verification settings. thank you very much. -Jesse Seesholtz
I no longer have the same phone number as i did when i started the account, so the verification process is rendered useless via txt msg.
I need access to *****@***.com.*My name is jesse seesholtz, and this is VERY MUCH my account. I can be reached at my gmail, *****@***.com
I have been a customer many many years. Please help me.
Nothing seems to work. Please i need access to this account. I can verify ANY questions about the account that are asked.
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Yahoo

Yahoomail
Customer service issue
Reported by GetHuman-jessesee
Jul 8th, 2018 - 4 years ago
Fixed
Seen by 7 customers so far
Similar issue to 28166 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder

Timeline

GetHuman-jessesee started working on this issue
Jul 8th, 2018 12:45am
GetHuman-jessesee indicated the issue is not fixed yet.
Jul 11th, 2018 2:37pm
GetHuman-jessesee indicated the issue is not fixed yet.
Jul 14th, 2018 11:01pm
GetHuman-jessesee indicated the issue is not fixed yet.
Jul 14th, 2018 11:03pm
GetHuman-jessesee indicated the issue is not fixed yet.
Jul 14th, 2018 11:03pm
GetHuman-jessesee indicated the issue is not fixed yet.
Jul 14th, 2018 11:26pm
GetHuman-jessesee indicated the issue is not fixed yet.
Jul 14th, 2018 11:33pm