GetHuman-amberbat's customer service issue with Yahoo from July 2018
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Help with my Yahoo issue
GetHuman-amberbat's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-amberbat will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-amberbat can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Yahoo has better answers for you: Yahoo Help Center
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Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-amberbat's own words
Open account ... No longer have phone number that has an account key set up to it. Other Phone no longer works and number was changed for the new phone. I am trying to get back in but I am stuck on the account key code screen. I have tried everything with no luck. Can you please help me it’s home to receive a new code on any other device other then the phone number the account has it set to.
I was able to get on yahoo with old phone with the same number I have now but that phone broke * days ago. So not only do I have a new number I also have a new phone in which the account is not recognizing! That account has my whole life in it, bills ect.
Please allow me access to a different way to verify this account
I been with yahoo for many years
I tried logging in on all my devices
I have an issue with Yahoo too
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GetHuman-amberbat indicated the issue is not fixed yet.
Jul 4th, 2018 1:14pm
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