My cell phone shattered and broke after accidentaly dropping it yesterday, so I bought...

GetHuman848300's customer service issue with Yahoo from July 2018

8 views | 26370 similar | 0 following
Help with my Yahoo issue
GetHuman848300's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman848300 will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman848300 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman848300's own words
My cell phone shattered and broke after accidentaly dropping it yesterday, so I bought a new device which I'm trying to access my Yahoo email account from, (*****@***.com), however my email account has the account key sign on which in linked to my broken cell phone number ***-***-****. I need to sign into my email account but I don't know how to bypass the account key stuff. At this time I have no way to use or access my cell phone to retreive account key or press the key, until I pay a fee and my carrier sends me a new phone. This could be months from now and I need access to my Yahoo mail today or as soon as possible. **Can you please remove the account key sign in method from my email acct *****@***.com? Or let me know what I can do in order to get signed into my account?**Please advise.*Thanks,*Wendy Irwin

GetHuman848300 did not yet indicate what Yahoo should do to make this right.

How GetHuman848300 fixed the problem

We are waiting for GetHuman848300 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman848300 fixes it.
This email address isn't valid

Yahoo

Customer service issue
Reported by GetHuman848300
Jul 4th, 2018 - 3 years ago
Fixed
Seen by 8 customers so far
Similar issue to 26370 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder

Timeline

GetHuman848300 started working on this issue
Jul 4th, 2018 3:33am
GetHuman848300 indicated the issue is not fixed yet.
Jul 4th, 2018 6:44am
GetHuman848300 indicated the issue is not fixed yet.
Jul 4th, 2018 6:47am
GetHuman848300 indicated the issue is not fixed yet.
Jul 4th, 2018 6:49am
GetHuman848300 indicated the issue is not fixed yet.
Jul 5th, 2018 5:11am
GetHuman848300 indicated the issue is not fixed yet.
Jul 5th, 2018 5:13am
GetHuman848300 indicated the issue is not fixed yet.
Jul 5th, 2018 5:14am

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies