I got a new phone number and phone. I can't access the account key on the old phone to...
GetHuman-lacymath's customer service issue with Yahoo from July 2018
Help with my Yahoo issue
The issue in GetHuman-lacymath's own words
I got a new phone number and phone. I can't access the account key on the old phone to login to my account on my new phone because the old phone is shut off permanently. I know the password but I can't get into the account to shut off the account key. I can't link that email address to my new one because I have no way to verify that email address without access to my account. I have a lot of important messages in my account. Please help!
GetHuman-lacymath did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman-lacymath fixed the problem
We are waiting for GetHuman-lacymath to fix the problem and share the solution with the rest of us customers.
Please help with my Yahoo issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.